"In any other industry, if we were to pull together the CEOs and say, 'you are burning out your primary revenue generators faster than you can replace them,' it would be an all-hands-on-deck emergency situation where every technology, every innovation is focused on sustainability models for that valuable and limited resource," says Weiner. "In medicine, that's where CEOs and leadership needs to be."
The Mayo study may help leaders get there. "If you want to quantify your risk for losing physicians in the coming year, run the Maslach Burnout Inventory on your physicians. You can translate that to an ROI if you want to, if you need to, to direct resources toward improving burnout."
The cost to replace a physician, Weiner notes, ranges from $250,000 to $500,000.
An Outdated Culture
As a physician and leader, Weiner knows first-hand how this exercise can impact an organization. In 2013, when she was on the board of directors and practicing full-time at Oregon Medical Group, morale was at an all-time low.